 AFC Vacations Coronavirus Update (as of 24MAR20)
We are monitoring the Coronavirus situation closely with the safety and security of our guests and staff always our top priority. AFC Vacations (AFC) has protocols in place, including preventative measures, to prioritize the safety of our guests.
Travel Updates
AFC has suspended operations for all tours scheduled to depart until and including April 15, 2020. Operations for tours to international destinations have been suspended through the end of April 2020. We are working with the affected travelers to reschedule their trip to a later date or offer travel credit toward another AFC itinerary. We are in constant contact with suppliers, including airlines and ground operators, to evaluate the situation as it evolves, and will provide updates should the situation extend beyond the departures currently affected.
Oberammergau Passion Play 2020 Update (as of 19MAR20)
We have just been informed by the Passion Play Committee that they will be suspending the 2020 performance & production until 2022 in response to the coronavirus outbreak, and recent restrictions by the Bavarian and German governments. We know this announcement comes as a disappointment to you, as it certainly does to us as well.
In light of this announcement, please know that:
--We are in touch with the Passion Play Committee and are in the process of gathering additional information. As you can imagine, this is a developing situation that will take time to fully sort out.
--We will be determining a path forward for all of our group organizers and guests. Again, this will take some time.
--We will be reaching out to group organizers first then guests with additional information over the next few weeks, using our closest-in departure dates as the priority.
Please do not call into the AFC office at this time regarding the Passion Play. We know that you have been planning – perhaps even for years – to attend this historic event, and that you’re anxious to learn more. Please be patient with us as we gather additional information, formulate our plans, and begin reaching out to your group organizer, you our valued guests and our many other impacted group organizations. We thank you in advance for your patience and understanding during this unprecedented situation.
All other AFC itineraries, with the exceptions detailed above, are scheduled to operate as planned. Decisions whether to alter or reschedule future AFC programs would be made if circumstances continue to inhibit operations, based on travel warnings or restrictions that are extended, for an area/destination where AFC operates a program during that time.
The wellbeing and travel enjoyment of our guests is the paramount priority. AFC will continue to follow guidelines from all authorities and government advisories and remains in touch with our on the ground suppliers and airlines, to assess each individual itinerary we operate.
Travel Safety
Guests are encouraged to follow CDC recommendations for prevention. Some of the CDC recommendations include but are not limited to washing hands frequently with soap and water, and avoiding touching eyes, nose, and mouth. The use of hand sanitizer is encouraged whenever soap and water may not be available. Extra measures are being taken by our staff to clean commonly touched surfaces on motorcoaches. For more information please visit the CDC link below.
https://www.cdc.gov/coronavirus/2019-ncov/about/prevention-treatment.html
AFC Revised Cancellation & Rebooking Policies
We share our travelers concerns about upcoming travel. As such, we have created revised rebooking and cancellation policies. From now until April 30, 2020, you have the flexibility on most programs to rebook when you can look forward to your trip without concern for your health and safety. Other than airline assessed fees, you may apply the full value of what you have paid toward Future Travel. Airline fees are based on your specific ticket, and typically fully non-refundable. When you rebook, we will also work with your ticketed airline to attempt to secure Air Credit. While not guaranteed, if successful we will apply this value as an Air Credit toward Future Travel (Air Credit limitations & expiration dates apply and vary based on individual ticket and airline policies). Please note, the Travel Protection Plan and most travel protection policies typically do not consider an event of this nature as a covered event. Additionally, for those guests concerned but looking to make a brand new Reservation with AFC we have some New Booking Policies as well that allows guests to Deposit on a new trip without the worry of any cancellation fees prior to the Final Payment Date. See below for specific destination and product line exclusions.
AFC Land Tours not applicable to Passion Play 2020 or other Programs involving overnight Cruises.
0-14 days prior to departure
Standard Terms & Conditions apply
29-15 days prior to departure
Rebook: After applying airline-assessed fees, penalties or non-refundable ticket, AFC will apply 100% of the remaining amount paid towards future travel departing prior to Dec 31, 2021*
Cancel: : Excluding any non-refundable Travel Protection Plan, AFC will refund 25% of the remaining amount paid.
59-30 days prior to departure
Rebook: After applying airline-assessed fees, penalties or non-refundable ticket, AFC will apply 100% of the remaining amount paid towards future travel departing prior to Dec 31, 2021*
Cancel: Excluding any non-refundable Travel Protection Plan, AFC will refund 50% of the remaining amount paid.
60-75 days prior to departure
Rebook: After applying airline-assessed fees, penalties or non-refundable ticket, AFC will apply 100% of the remaining amount paid towards future travel departing prior to Dec 31, 2021*
Cancel: Excluding any non-refundable Travel Protection Plan, AFC will refund 75% of the remaining amount paid.
76-180 days prior to departure
For current bookings (names & deposits in house) made prior to March 10, Standard Terms & Conditions apply with a Future Travel Credit issued in the amount of penalty. FTC can be used towards a future trip with AFC. If a Travel Protection Plan (TPP) has been purchased, the cost of TPP will be issued as Future Travel Credit as well.
180+ days prior to departure
For current bookings (names & deposits in house) made prior to March 10, Standard Terms & Conditions apply with a Future Travel Credit issued in the amount of penalty. FTC can be used towards a future trip with AFC.
*Rebooking Terms – Land Tours
--New land or European River Cruise travel services using the FTC must depart prior to Dec 31, 2021*
--Future Travel Credit (FTC) may be applied towards one or more new bookings
--Future Travel Credit (FTC) may not be applied towards existing reservations
--Unused Future Travel Credit (FTC) has no cash value and is non-transferrable to other travelers
--Travel Protection Plan (TPP) will carry over. TPP cost will be adjusted based on total value of the new booking.
--Any air credits available are not guaranteed and AFC will attempt to use any air credits. Air credit limitations & expiration dates apply (most expire on 12/31/20 or 1 year from date of issue) and vary based on individual ticket and airline policies
--FTC and Air credits (if applicable) are separate credits with different terms and expiration dates.
--Not applicable to Passion Play – Standard Terms & Conditions apply.
AFC Normandy, Paris & the Seine River Cruise Charter (Oct 20 or Oct 27, 2020 Departure)
Cancel on or prior to May 31, 2020 (extended from March 20/March 27, 2020):
Suites: Deposit is Non-Refundable.
All other categories: $200pp is retained, remaining deposit will be refunded.
Cancel after May 31, 2020:
Standard Terms & Conditions apply
AFC Vacations Ocean Cruises
Temporary exceptions to Terms & Conditions vary by cruise line and departure date.
Q & A
What are my Rebooking options?
Rebooking Option #1 – Same Itinerary – New Date - Moving or rescheduling your existing Reservation to the same tour on another departure date & applying the Future Travel Credit to that new Reservation. Option #1 would give you the best chance to utilize any air credit as most air credits expire around 12/31/20.
Rebooking Option #2 – Different Itinerary – New Date - Rescheduling to a different itinerary on another departure date & applying the Future Travel Credit to that new Reservation.
Rebooking Option #3 – Credit Now – Itinerary Decision Later - If you need more time to make your rebooking decision, we can send you the Future Travel Credit that can be applied at a later date to the same or different itinerary on another departure date. Just be sure to make your new Reservation for a departure date prior to Dec 31, 2021.
--New land or European River Cruise travel services using the FTC must depart prior to Dec 31, 2021*
--Future Travel Credit (FTC) may be applied towards one or more new bookings
--Future Travel Credit (FTC) may not be applied towards existing reservations
--Unused Future Travel Credit has no cash value and is non-transferrable to other travelers
--Travel Protection Plan (TPP) will carry over. TPP cost will be adjusted based on total value of the new booking.
--Any air credits available are not guaranteed and AFC will attempt to use any air credits. Air credit limitations & expiration dates apply (most expire on 12/31/20 or 1 year from date of issue) and vary based on individual ticket and airline policies
--FTC and Air credits (if applicable) are separate credits with different terms and expiration dates.
--Not applicable to Passion Play – Standard Terms & Conditions apply.
AFC VACATIONS Travel Policy for New 2020 Bookings (as of 19MAR20)
For NEW 2020 BOOKINGS made between 3/10/20 and 4/30/20, AFC Vacations is temporarily waiving cancellation fees** until 75 or 90 days prior to departure (varies by itinerary). This allows guests to Deposit on a new trip without the worry of any cancellation fees prior to the Final Payment Date.
**Cancellation fee waiver for NEW 2020 BOOKINGS applies to the normally applicable non-refundable Deposit (or TPP) prior to Final Payment Date. Cancellation fee waiver applies to all AFC Vacations land tours with the exception of those that include Oberammergau Passion Play performances or anything that includes specific payment conditions, such as cruises. After Final Payment Date, Standard Terms & Conditions apply.
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NEW 2020 TOURS
HIGHLIGHTS OF ITALY'S AMALFI COAST
POP-UP Tour
Pompeii, Sorrento, Ravello, Amalfi, & Positano
October 20-27 or November 3-10, 2020
8 Days from $2,999 pp Double
Click here for more details
PITTSBURGH & FALLINGWATER
POP-UP Tour
Pittsburgh sightseeing & museums • River of Steel exhibit • Fall foliage at Frank Lloyd Wright's Fallingwater
September 20-24, 2020
5 Days from $1,699 pp Double
Click here for more details
ENGLAND, SCOTLAND, & WALES
POP-UP Tour
Edinburgh, York, Cardiff, Stonehenge, & London
October 12-20, 2020
10 Days from $4,399
Click here for more details
CABO SAN LUCAS MEXICO
Unpack Once • All-inclusive Beachfront Resort • Todos Santos & La Paz • Whale Watching
Nov 1-5, 2020
5 Days from $1,599 pp Double
Click here for more details
GREAT TRAINS & GRAND CANYONS
Unpack Once • Grand Canyon Railway + National Park • Verde Canyon Railroad • Sedona
Feb 23-28 / Mar 22-27 / Apr 26-May 1 / May 3-8 / Sept 20-25 / Oct 4-9 / Oct 18-23 / Nov 8-13, 2020
6 Days from $2,499 pp Double
Click here for more details
ARIZONA SPRING TRAINING
Special Event! • Unpack Once • Phoenix • Tucson • Two Cactus League games
March 15-20, 2020
6 Days from $2,299 pp Double
Click here for more details
PERU & MACHU PICCHU
Lima • Cusco • The Sacred Valley • Train to Machu Picchu
Mar 24-Apr 1 / Nov 3-11, 2020
9 Days from $4,975 pp Double
Click here for more details
TREASURES OF IRELAND
Belfast + Titanic • Dublin • Cliffs of Moher • Killarney • Ring of Kerry
Mar 24-Apr 2 / April 14-23 / Oct 13-22 / Nov 4-13, 2020
10 Days from $3,999 pp Double
Click here for more details
ROME & COUNTRY ROADS OF TUSCANY
Unpack Twice • Lucca • Pisa • Florence • Siena • San Gimignano • Assisi • Rome
Mar 24-Apr 1 / Oct 27-Nov 4 / Nov 4-12, 2020
9 Days from $3,699 pp Double
Click here for more details
CUBA DISCOVERY
Unpack Once • Highlights of Havana, Vinales, and the Pinar del Rio
Mar 24-29 / Nov 9-14, 2020
6 Days from $3,799 pp Double
Click here for more details
SIERRA SNOW TRAIN and CALIFORNIA RAIL DISCOVERY
Sierra Nevada Rail • Napa Valley Wine Train • Lake Tahoe • Reno Auto Museum • San Francisco
March 25-31 / Apr 29-May 5 / June 3-9 / July 29-Aug 4 / Aug 19-25 / Sept 30-Oct 6, 2020
7 Days from $2,899 pp Double
Click here for more details on the Snow Train
Click here for more details on the CA Rail Discovery
ATHENS & THE GREEK ISLES
2 nights Mykonos & 2 nights Santorini via High Speed Ferry • 3 night optional extension
Apr 28-May 6 / Oct 6-14 / Oct 13-21, 2020
9 Days from $3,799 pp Double
Click here for more details
PACIFIC COAST: SEATTLE TO SAN FRANCISCO
Seattle, Portland, & San Francisco • Rogue River Jetboat • Oregon Coastline • Redwoods
May 14-21 / June 11-18 / August 20-27, 2020
8 Days from $2,999 pp Double
Click here for more details
OREGON TRAILS & PORTLAND ROSE FESTIVAL
Special Event! • Unpack Once • Rose Festival Parade • Mt. St. Helens • Multnomah Falls
June 4-9, 2020
6 Days from $2,399 pp Double
Click here for more details
BLACK HILLS & BADLANDS
Unpack Once • Mt. Rushmore • Crazy Horse Memorial • Devil's Tower • The Badlands
June 10-16 / July 15-21 / September 9-15, 2020
7 Days from $2,999 pp Double
Click here for more details
COLORADO RAILS & NATIONAL PARKS
2 Trains • 4 National Parks • 2 Nights Durango
June 14-22 / July 12-20 / September 13-21, 2020
9 Days from $3,199 pp Double
Click here for more details
PASSION PLAY WITH BAVARIA / AUSTRIA
Special Event! • Once in a decade: the Oberammergau Passion Play • Salzburg • Vienna • Munich
July 14-22 / Aug 13-21 / Sept 9-17 / Sept 22-30, 2020
9 Days from $5,499 pp Double
Click here for more details
CAPE COD & THE ISLANDS WITH PLYMOUTH
Special Event! • Plymouth's 400th Anniversary • Martha's Vineyard, Nantucket Island, & the Connecticut Coast
Aug 27-Sept 3 / September 11-18, 2020
8 Days from $2,799 pp Double
Click here for more details
FALL STEAMBOATIN' NEW ORLEANS TO MEMPHIS
Escorted by Deb Howard (with 25 Clients) • Fall colors • Southern culture
Oct 25-Nov 2, 2020
9 Days from $3,199 pp Double
Click here for more details
SPAIN & PORTUGAL HIGHLIGHTS
Lisbon • Seville • Granada • Toledo • Madrid • High Speed Rail to Barcelona
November 4-14, 2020
11 Days from $4,599 pp Double
Click here for more details
VIENNA & DANUBE CHRISTMAS MARKETS
Special Event! • 1 night Frankfurt • 6 nights onboard the Amadeus Queen • Shop the famed European Christmas Markets
December 2-10, 2020
9 Days from $3,599 pp Double
Click here for more details
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